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Full Schedule

Full Schedule

  • Wednesday, April 14, 2021
  • 12:00 PM – 3:30 PM CDT
    TAA PAC Topgolf Tournament
  • 3:00 PM – 7:00 PM CDT
    Registration (attendees and exhibitors)
  • 7:00 PM – 11:00 PM CDT
    Open for Supplier Hospitality
  • Thursday, April 15, 2021
  • 7:30 AM – 7:00 PM CDT
    Registration (attendees and exhibitors)
  • 8:00 AM – 9:15 AM CDT
    Association Executives Breakfast (closed)
  • 9:00 AM – 9:45 AM CDT
    Creating Content that Cares
  • 9:00 AM – 9:45 AM CDT
    When Life Knocks you Down, Take Notes
  • 9:00 AM – 10:00 AM CDT
    10 Common Fair Housing Mistakes Made by Even Experienced Managers
  • 9:00 AM – 10:00 AM CDT
    IMPROV 2.0: Becoming A Better Communicator
  • 9:00 AM – 10:00 AM CDT
    Keeping the Flames Burning - Engaging Teams in a Virtual World
  • 9:00 AM – 10:00 AM CDT
    Managing the Mindset of the Affordable Housing Resident
  • 9:00 AM – 10:00 AM CDT
    The 2021 Tech Trends Compendium
  • 9:00 AM – 10:00 AM CDT
    The Art (and Science) of Being a Strong Leader
  • 9:00 AM – 10:00 AM CDT
    Your Customer Has Changed; So Should Your Selling Style
  • 10:00 AM – 10:45 AM CDT
    Conquer your Stress, Go from Worrier to Warrior
  • 10:00 AM – 10:45 AM CDT
    Don’t Wait, Reallocate: Balance Your Marketing Budget for Better Results
  • 10:15 AM – 11:15 AM CDT
    From Distracted to Productive: Finding Your Focus in a Hyper-Interrupted, e-Distracted World
  • 10:15 AM – 11:15 AM CDT
    Hero Customer Experience in a COVID-19 Environment
  • 10:15 AM – 11:15 AM CDT
    Preventive Maintenance and Minor Repairs for Boilers and Water Heaters
  • 10:15 AM – 11:15 AM CDT
    Radical Feedback
  • 10:15 AM – 11:15 AM CDT
    Restoring the Connection in a Virtual World
  • 10:15 AM – 11:15 AM CDT
    Smart Phone Success & Terrific Tablets: Getting More Productivity and Less Distraction from Your Devices
  • 10:15 AM – 11:15 AM CDT
    TAA Board of Directors Meeting
  • 11:00 AM – 11:45 AM CDT
    5 Keys to Make Your Sales Emails POP
  • 11:00 AM – 11:45 AM CDT
    Essential Team Care Plan: Lessons Learned & Future Strategies to Lessen Stress
  • 11:00 AM – 2:00 PM CDT
    TAA Food Court
  • 11:30 AM – 12:30 PM CDT
    Creating a Vibrant Culture in a Climate of Change
  • 11:30 AM – 12:30 PM CDT
    Humor in the Workplace: Not Just How, but Why!
  • 11:30 AM – 12:30 PM CDT
    Say This NOT That
  • 11:30 AM – 12:30 PM CDT
    When “CALM DOWN!” Doesn’t Cut It: How to De-escalate Conflict and Keep Your Cool
  • 2:15 PM – 3:45 PM CDT
    General Opening Session
  • 4:00 PM – 7:00 PM CDT
    TAA Education Foundation Lounge
  • 4:00 PM – 7:00 PM CDT
    TAA ONE Expo
  • 4:00 PM – 7:00 PM CDT
    TAA PAC Lounge
  • 4:30 PM – 4:50 PM CDT
    Learning Lounge Session
  • 5:00 PM – 5:20 PM CDT
    Learning Lounge Session
  • 5:30 PM – 5:50 PM CDT
    Learning Lounge Session
  • 6:00 PM – 6:20 PM CDT
    Learning Lounge Session
  • 7:30 PM – 10:30 PM CDT
    TAA Riverwalk Reunion Kickoff Party
  • Friday, April 16, 2021
  • 7:30 AM – 5:30 PM CDT
    Registration (attendees and exhibitors)
  • 9:00 AM – 9:45 AM CDT
    Ass-Kicking Women: How They Leverage Their Informal Networks For Success
  • 9:00 AM – 9:45 AM CDT
    Positive Minds in Stressful Times
  • 9:00 AM – 10:00 AM CDT
    An Offer They Can't Refuse: The Secrets of Irresistible Selling
  • 9:00 AM – 10:00 AM CDT
    Coaxing Top Notch Service from Burned-Out Teams
  • 9:00 AM – 10:00 AM CDT
    COVID Crossroads: Hot Trends, New World, Fresh Perspective
  • 9:00 AM – 10:00 AM CDT
    Fail Forward Faster Fearlessly - The 4 F's to Accelerate Achievement
  • 9:00 AM – 10:00 AM CDT
    One Step Forward, Two Steps Back - Two Steps Forward, One Step Back - Nurturing Culture in Transitional Times
  • 9:00 AM – 10:00 AM CDT
    Successful Supplier Partner Relationships
  • 10:00 AM – 10:45 AM CDT
    Aware vs. Awkward: Avoiding Unintentional Issues Interacting with Special Populations
  • 10:00 AM – 10:45 AM CDT
    Snapshots to Success
  • 10:15 AM – 11:15 AM CDT
    Become an EQ Sales Pro – How Your Emotional Intelligence Can Drive More Leases
  • 10:15 AM – 11:15 AM CDT
    Don't Make Your Next Hire a Gamble
  • 10:15 AM – 11:15 AM CDT
    Pets or No Pets, That is the Question!
  • 10:15 AM – 11:15 AM CDT
    Reading Electrical Schematics
  • 10:15 AM – 11:15 AM CDT
    The Butterfly Effect: Leading With Resiliency
  • 10:15 AM – 11:15 AM CDT
    Why Great Communicating is Essential to Success - Especially Now
  • 11:00 AM – 11:45 AM CDT
    Lessons Learned from the 2020 Multifamily Diversity and Inclusion Employee Study
  • 11:00 AM – 11:45 AM CDT
    Wellbeing: Leadership Edition, How to Respond Support & Care For Today’s Teams
  • 11:30 AM – 12:30 PM CDT
    A Change Is Gonna Come – Managing Effectively Through Constant Change
  • 11:30 AM – 12:30 PM CDT
    Chatter Matters: Creating Connections, Talk Triggers and Shareable Content
  • 11:30 AM – 12:30 PM CDT
    Creating Capital Budgets that Work
  • 11:30 AM – 12:30 PM CDT
    Moving the Needle on Employee Satisfaction, Retention, and Performance
  • 11:30 AM – 12:30 PM CDT
    People Don't Come with Warning Labels
  • 11:30 AM – 12:30 PM CDT
    The New Front in the Amenity War: Services and Technologies That Enhance Physical Space
  • 12:30 PM – 3:30 PM CDT
    TAA Education Foundation Lounge
  • 12:30 PM – 3:30 PM CDT
    TAA ONE Expo Open w/Lunch in the Exhibit Hall
  • 12:30 PM – 3:30 PM CDT
    TAA PAC Lounge
  • 1:30 PM – 1:50 PM CDT
    Learning Lounge Session
  • 2:00 PM – 2:20 PM CDT
    Learning Lounge Session
  • 2:30 PM – 2:50 PM CDT
    Learning Lounge Session
  • 3:15 PM – 3:25 PM CDT
    TAA Education Foundation - 2020 Cadillac XT4 Raffle Drawing
  • 3:35 PM – 10:00 PM CDT
    Exhibitor Move-Out
  • 7:00 PM – 11:00 PM CDT
    Stars of Texas Leadership Celebration & Awards Gala