MCG is committed to ensuring a safe experience for all Client Forum attendees. We are closely monitoring CDC and local guidance for events and will be putting appropriate measures in place. Please visit our dedicated COVID-19 Health & Safety page for the latest updates.
Client Forum 2021 is an in-person event and will not be livestreamed, however, we usually share a selection of our presentations after the conference. To view some of our most popular past presentations, please visit the Client Forum Event Highlights page.
PLEASE NOTE: CLIENT FORUM IS OPEN TO MCG CLIENTS AND INVITED GUESTS ONLY
All attendees should register via the Registration page. Please register with your company email address, as you are given the option to cc your personal email address. After registering, you should receive a registration confirmation via email. If you do not receive your confirmation, you may not have completed all steps necessary to submit your registration.
IMPORTANT! Be sure to save your registration confirmation as this will make it easy for you to sign in should you need to modify or cancel your registration, access your account to retrieve your invoice, add a guest, etc.
Attendees are encouraged to register early to take advantage of discounted rates. The registration pricing schedule can be found on the Registration page.
For groups of three or more registrants, please review the payment instructions below and enter the discount code DISC25 for each registration to receive 25% off the registration fees. You DO NOT have to register all together as a group in order to use the discount code.
ATTENTION! If registering and paying for all registrants together, total fees for all registrants in the group will be charged to the first person in the group (designated as the Primary Attendee).
If registrants are using separate forms of payment or paying individually for guest fees or other fees (e.g., with a personal credit card), you must create separate registrations for each individual. This will help ensure proper payment adjustments and/or reimbursement should any group registrants modify or cancel their registration.
Credit card is the preferred payment method for event registration and you will be prompted to complete payment at the end of the registration process.
If you cannot pay by credit card, please send an email to firstname.lastname@example.org to request check payment instructions.
Visit the registration start page and click the Already Registered? link at the bottom of the page. Sign in with the email address you used to register and your confirmation number. You can modify or cancel your registration, retrieve your registration confirmation/invoice, register for training, and more.
All registration cancellations must be made online by logging into your registration profile or requested via email to email@example.com for a full refund minus a $50 USD processing fee when received by 11:59 pm Pacific Time on Friday, September 3, 2021. No refunds will be issued after September 3, 2021. Substitutions will be considered. Contact firstname.lastname@example.org with your request.
In addition, don’t forget to cancel your hotel reservation! See the Hotel and Travel page for details.
Substitutions will be considered. Email email@example.com to request a substitution.
Visit the registration start page and click the Already Registered? link at the bottom of the page. Sign in with the email address you used to register and your confirmation number. Once you sign in, you will have the option to download your invoice/receipt.
If you will be participating in pre-forum training (Monday afternoon, October 4), we recommend arriving on Sunday, October 3.
If you are not participating in pre-forum training, the conference officially begins with a Welcome Reception on Monday evening, October 4. We recommend arriving on Monday afternoon, October 4.
The conference officially concludes with the Farewell Party (7:00-10:30 PM) on Wednesday, October 6. We recommend departing on Thursday, October 7.
Please pre-register for training when you complete your conference registration. If you've already completed your registration and need to make training changes, visit the registration start page and click the Already Registered? link at the bottom of the page. Sign in with the email address you used to register and your confirmation number. If you have any questions, please email firstname.lastname@example.org.
Yes, complimentary Wi-Fi will be provided at the conference. No, a computer is not required for any of the conference sessions. If you pre-register for any training sessions, a laptop will be provided during the training.
Yes, guest passes for meals and evening events may be purchased per the guest pricing schedule on the Registration page. Guests must be 21 or older. If you'd like to register more than one guest, please contact email@example.com for assistance.
Please visit the Hotel and Travel page to learn more about the venue and how to make your hotel reservations.
Conference attendees who stay at the JW Marriott San Antonio Hill Country Resort & Spa will receive the discounted room rate of $259 plus $20 resort fee plus tax per night. The discounted room rates are available for the evenings of October 1-9, and the last day to book is Wednesday, September 8, 2021.
Cancellations must be made at least five days prior to arrival. Cancellations made within five days of arrival will be charged one night room and tax.
The Exhibitor Prospectus is now available. To request a copy and ensure you are included in our exhibitor communications, please contact us at firstname.lastname@example.org.
Yes, attendees of qualifying sessions will be eligible for approximately 10 hours* of continuing education credits. For more information, please visit the Continuing Education page.
* Estimate based on previous MCG Client Forum offerings
Your attendee registration fee includes the option to obtain MCG Certification through participation in the online MCG Care Guidelines Certification course and Certification Exam (the regular price for the course is $150 per person and $75 to retake the exam if the initial attempt is failed).
Certification demonstrates competence in accurate application of Inpatient & Surgical Care and General Recovery Care guidelines by utilization and case management staff.
You can indicate your interest in certification when you register for the conference, or you can send an email to email@example.com and state that you will be attending Client Forum 2021 and are interested in MCG Certification.
For any additional questions you may have, please contact the Client Forum team at firstname.lastname@example.org.