Senior Customer Programs Officer
Fayetteville Public Works Commission
Mark Brown is Senior Customer Programs Officer at the Fayetteville Public Works Commission in Fayetteville, N.C. Mark joined PWC in January 2013. His responsibilities include Marketing, Conservation and Meter Services. Mark’s team is responsible for developing the energy and water efficiency programs, services and tools necessary for PWC’s customers to take advantage of PWC’s Smart Grid Initiatives.
Prior to joining PWC, Mark worked at DTE Energy for 23 years in progressively more responsible roles including Substation Project Engineer, Marketing Account Engineer, Major Accounts Engineer, Director of Account Services, Director of Marketing and Sales for Automotive Accounts and Director of Marketing for DTE Energy Marketing, an unregulated company that sold electricity to commercial and industrial customers in deregulated energy markets in six states.
Mark has a BSEE degree from Bucknell University and an MBA in Marketing from the University of Michigan –Ann Arbor. He currently serves on the Board of Directors of the Smart Energy Consumer Collaborative.