Watch the Live Stream

While the Live Stream and other features will work in most modern web browsers, we highly recommend using Google Chrome to access the site. We do not recommend Internet Explorer or Edge.

Logging in

The live broadcasts are only available to full Forum registrants or registrants for that particular session.

To log in, click "Login" located in the upper right corner of the webpage and enter your AOCS credentials.

We recommend joining in a few minutes early, so that you can get yourself setup and ready before the speakers begin.

Joining the Live Stream

Navigate to any presentation within the session you want to join using the left-hand navigation.

The livestream button on any presentation within the session will take you to the livestream for the entire session (i.e., all have the same link to the stream).

Click the Live Stream button within the presentation pop-up.

Once you have entered the live stream viewer, take a moment to familiarize yourself with the icons that are available:

Ascending Vertical Bars: these will control the volume of your livestream. Click a box and turn it blue to increase the volume, or gray to decrease the volume.

Expanding Arrows: this will control the size of your screen. Click once to enter full screen viewer, or click again to return to original size.

Troubleshooting the Live Stream

• If you are unable to hear any sound at all, be sure your speakers are turned on, and you are not set to Mute within the live stream window. When the stream begins, you may see a message that says something like “Click here to unmute.”
• If the slides or speaker appear blurry at any point, it may be an internet connectivity issue. If you know that your connection is good, and you refresh your screen, but the images are still distorted, the issue is with the speaker’s connectivity. It will be up to them to remedy that issue.
• If you are having trouble with the video feed or are not seeing any video at all during the time of the Live Stream event, try refreshing your browser. You can do this by clicking the circular refresh icon beside the URL or holding down Ctrl + R buttons on your keyboard on a desktop/laptop.
• You can also increase/decrease the resolution value of the stream. In the bottom right corner, you may see a number like 1080p. This is the highest resolution, and most recommended. If you see a number lower than 1080p, click on the number to adjust the resolution.

Optimize your Internet Connection

• Turn off unused or extra internet-connected devices.
• Disable VPN and close email, instant messaging and any programs or webpages not being used.
• Use a wired connection (ethernet) instead of wireless internet.

Ask a question

You can pose questions to the audience or the presenter using the “Ask Question” button. Type in your question and hit Enter. Other attendees will be able to see your question, and vote-up questions that they find most relevant. As your question accrues points, it will move to the top of the list.

Get help or provide feedback

Technical support

Hours: 8:00 AM – 8:00 PM CDT (UTC-05), Monday-Friday

Phone: (Direct) +1 (410) 638-9239

Phone: (Toll Free) +1 (877) 426-6323

Email: support@cadmiumcd.com

Contact AOCS staff

Visit Contact Us for a full listing. We look forward to hearing from you!