WVC 92nd Annual Conference
Every veterinary practice has them; they may be called the owner, manager, shift leader, lead tech or lead receptionist, even quarterback and coordinator. The issue is not with the title; the issue is with the performance of duties. Identifying failures to perform leadership duties is vitally important for the success of the business. Not to ignore the long list of micromanaging, mean, or narcissistic leaders, an even more common problem is of the absent leader, the one who avoids the meaningful leadership duties of their position.