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Frequently Asked Questions
How do I register? Follow the instructions on the Register page for a quick and easy registration process.
I'm having trouble viewing the content. What should I do? First, verify your browser. Google Chrome, Firefox, and Safari are the preferred browsers. Internet Explorer is not recommended. If that still does not resolve your issue, confirm you do not have a firewall blocking your access to the site. If you are still struggling, please contact Technical Support at 410.638.9239.
I can't attend the Live Stream, will I be able to watch it later? Yes, all live stream content will be available within 3 days to be viewed at your leisure. A presentation button will appear in the session popup to access the recording.
Will the breakout sessions be available to view later? No, interactive breakout sessions will only be available during their scheduled time.
How can I see other content available for the conference? You must register as an attendee to gain access to the education content, or to access all the features of your virtual booth from the attendee side.
Why is my access key not working? Are you logging into the correct portal? The exhibitor access key will only work to log into the exhibitor portal, which will be a conferenceharvester.com website. It will not work to log into the attendee portal, an eventscribe.com website. To log into the eventscribe website, you will need to register as an attendee. Have you updated your account admin recently? If so, that may be the reason your previous access key is not working. Please let us know, and we will send the new key to you. Please pay close attention to the login email address.