Ethics in the Water Treatment Industry

Thursday, April 23, 2020

11:00 AM – 12:00 PM

Moderator(s)

Tom Bruursema, MS

Disclosure: Disclosure information not submitted.

Panelist(s)

Michael Sennett

General Counsel
Water Quality Association
Naperville, Illinois

Disclosure: Disclosure information not submitted.
Amanda Moore, CWS

Vice President
Atlantic Filter Corporation
West Palm Beach, Florida

Disclosure: Disclosure information not submitted.
Holly Salmons

President
Better Business Bureau-Central Florida

Disclosure: Disclosure information not submitted.

The WQA Code of Ethics promotes the highest principles of honesty, integrity, fair dealing and professionalism in the water treatment industry. In this session, WQA’s general counsel, FWQA’s immediate past-president and current WQA Board member, and representatives from the Better Business Bureau and Florida’s AG Consumer Protection Division will address the value of the Code, member obligations, the 2020 update to the marketing guidelines, and complaint resolution processes.