Organizations face several challenges in managing their accounts receivable and with the related issues that arise. They may need ways to proactively identify underpayments, track their denial rates and produce analytics to work smarter. In the meantime, they may be understaffed or struggle to find the right skilled employees in their communities. They may be constantly putting out fires, rather than focusing on being strategic and proactively improving processes that make their organization more profitable.
This session examines how to determine the health of the accounts receivable by reviewing KPIs and benchmarking against MGMA best practices, leverages denial management tools to identify opportunities for improvement, and evaluates the importance of proactively capturing patient revenue at time of service.
Review key performance indicators and compare the organization against MGMA Best Performers
Leverage denial management data to identify what is affecting urgent care facilities across the nation
Evaluate the importance of proactively capturing patient revenue at time of service