As an industry, Urgent Care has consistently been challenged to be steps ahead of the rest; both in terms of progressive approaches to service, but also to be proactive in responding to challenges in revenue cycle management. In many cases, out of necessity, the focus is directed toward daily operations and less on revenue cycle. The first part of understanding revenue cycle discipline is to be in tune with the industry - knowing what industry experts are currently witnessing, recommendations to focus on moving forward, and predictions for the future. Ms. Mallow will discuss industry trends in services, network access and reimbursement. Offering suggestions to turn potential challenges into opportunities. .
Define and describe the current changing landscape in the urgent care industry, including changes with CMS and innovative models of service.
Develop a strategic framework addressing issues and opportunities presented by current service and reimbursement trends in the urgent care industry.
Construct a set of metrics that will provide meaningful insight specific to your urgent care business.
Track progress of strategy with a specific disciplined approach that can be shared with key stakeholders for overall assessment of the financial health of the business.
Create an ongoing plan based on the results of specific data to predict sustainability, need for change, and best processes for ongoing monitoring.