Join Dr. Yugo and take recruiting to a "hire power" by selecting the right team for your patient experience. Discover how science-based practices for recruiting and selecting employees can build stable teams that provide quality care and build patient loyalty. Explore recruitment and hiring best practices for each job group and the importance of communicating, and selecting for, your practice's values and patient experience at each step.
Determine the qualities needed in each position (going beyond clinical skills) to achieve your intended culture and patient experience.
Explain strategies for competing for talent that will consistently execute your vision for patient care and culture in today's competitive labor market.
Evaluate and implement science-based practices and technology for recruiting and selecting employees who will perform, fit the model for the patient experience, and stay.
Debate the benefits and disadvantages of different recruiting, hiring, and talent management practices.
Discuss how to communicate the urgent care’s culture, values, and intended patient experience in all stages of the hiring process, and the advantages of doing this for attracting employees who will perform, fit, and stay.