Grow Your Business
D365 Customer Engagement/CRM
Presentation Type: Presentation
Effective management of the change delivered by your Dynamics 365 project will transform how your new system is received! Join Andrew Bibby (Dynamics 365 Project Adviser & Microsoft MVP) to understand how using a change management methodology will dramatically improve how your users adopt your new system and get the return on investment you expected! This session is a continuation of the 'Change Requires Management' session delivered by Andrew at Summit EMEA 2019.