Go To Market
D365 Customer Engagement/CRM
Presentation Type: Presentation
Everyone wants D365 to give them alerts and it is a key to increasing user adoption, but how should you accomplish this? Building a workflow to send an email when an event occurs is the most common way, but is it the right or best way? In this session, we will discuss the pros and cons of various methods of system notifications including email, Teams, SharePoint, 3rd-Party components, and customizations.