Go To Market
Presentation Type: Presentation
How effective is your customer training? Do you struggle to make training “stick”? You’re not alone: training adult learners in specific role-based business processes who are often already distracted with the tasks is a unique challenge, but the good news is there are proven insights and approaches that will make dramatic differences. Find out how to identify the types of training that will be effective, when to schedule it, what type of supporting tools to provide, and how to repeat and refresh for solid retention of concepts.