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(Add-On) Academy Training: Microsoft Dynamics 365 CE/CRM Advanced Administrator Workshop - Full Day Workshop

Monday, 29 June

09:00 - 17:00

Instructor(s)

Gus Gonzalez, 8x MVP, All-Star

8x Microsoft MVP, CEO
Elev8 Solutions

Are you a D365UG CE/CRM Black Belt or an administrator with several years of experience under your belt and looking for ways to refine your skills?
Join trainer Gus Gonzalez, 8-time Microsoft MVP, to learn the best practices and skills needed to operate as an administrator at the highest level.

Learning Objectives:

Manage multiple Dynamics 365 instances seamlessly across the organization
Configure Dynamics 365 for Maximum Performance
Manage data effectively and maintain data quality and integrity
Configure Dynamics 365 to provide the best user experience and adoption

Agenda:

Working with Dynamics 365 Instances

Sandbox vs. Production
Resource Utilization
Backups
Minimal and Full Copy
Administration Mode

Dynamics 365 Solutions

Solution Types
Patching
Application Lifecycle Management
Solution Packager

Improving User Experience

UI Best Practices
Creating Custom Apps
Organization wide settings for Users

Performance Deep dive

What affects Dynamics 365 performance?
Troubleshooting performance
Top performance killers and how to stay away from them
3rd-Party Admin Tools

Instructor: Gus Gonzalez

Audience: D365UG CE/CRM Black Belts, D365 CE/CRM Administrators with real-world experience

Level: Advanced

Prerequisites: Students will use their laptop to access their organization’s environment and explore how the concepts learned during the class can benefit their organization. Come prepared with access.