When you arrive to the Virtual Conference Site, select “My Schedule” from the left-hand navigation or the bottom left tile. Enter your email in the “Email” field using the email that was used to register and enter the confirmation ID in the badge ID field.
After logging in, complete the “Networking Preferences” and “Privacy Notice.” You will also be able to edit your profile before accessing the full site.
How can I make changes to my profile?
Once logged in, via the main homepage, click on your name which is located at the top right of the screen (next to Search).
Where can I find the full schedule?
You can access the schedule by clicking “Full Schedule” on the left-side navigation or by clicking the Welcome banner on the site homepage.
How can I access My Schedule?
Select My Schedule from the left-hand navigation or the bottom left tile.
What’s the difference between “Online Premium” and “Online?”
Yes, select the star next to the session listing and it will be added to your schedule as a favorite.
How can I view only the sessions that are based on my registration?
On the 2020 Convergence homepage, you will see Online Premium or Online tiles. Select the one based on your registration type for a filtered view of sessions you can access.
How can I access a session?
From the list of sessions, click the title of the session you would like to access. A pop-up window will display and you can select buttons such as livestream, video chat, other URL, etc. In the bottom row based on what is available for the session.
How can I find the presentation slides for a session?
From the list of sessions, click the title of the session you would like to access. A pop-up window will display and you can select buttons such as slides or handouts by the presenter names. Several weeks after the meeting concludes, a “Download All” will be added on the left-hand navigation of the tiled home screen so you can download all presentation slides and handouts in one folder.
Where can I find the evaluations and how do I complete one?
The evaluations are located via “Evaluation” on the left-hand navigation of the tiled home screen. You can complete a general Convergence evaluation and session evaluations. Once you complete your evaluations, you will be able to print a customized certificate of attendance. Evaluations will be open until 30 September 2020. Those who complete evaluations will be entered for a chance to win a set of Apple AirPods in a drawing on 1 October 2020.
How can I join a Solution Circle?
From the list of sessions, click the title of the session you would like to access. A pop-up window will display and you can select the video chat button in the bottom row. Note: These sessions have limited capacity so if it is full please make another selection or join a session livestream channel.
How can I find a publication that a speaker mentioned during a session?
You can access publications showcased during the Convergence event from the tile on the RAPS home screen, visiting our staff in the RAPS Store.
I want to join the Scavenger Hunt. What are the rules?
Instructions and the leaderboard listing is available on the Scavenger Hunt page. We will do a daily gift card prize for the top of the leaderboard. Note: A person can only win once.
How long with the site and on-demand access be available for recorded sessions?
This will be accessible until the end of the year, 31 December 2020.
Still having trouble? Visit our Support booth and we will be happy to assist you.