Keep Calm and Safety On: How to Ensure Consistent Learnings when Events Occur in Your Organization
Tuesday, April 7, 2020
9:15 AM – 10:15 AM
Location: Willow Lake 3-5
Literature suggests that systematic review of events is vital to continuous learning and improvement in patient safety for each organization. By understanding how to complete a 5 whys and fishbone diagram, healthcare leaders are armed with the proper tools to assess events that occur and ensure that future events are minimized, if not completely eliminated. This session will provide practical application to event review examples that allows home infusion leaders to have an opportunity to add to their collection for ensuring safe and effective patient care always.
Describe the human potential for error and historical prospective of quality/safety within healthcare
Understand 2 major tools (5 whys and fishbone diagram) needed to identify a root cause for event occurrence
Identify the root causes from 2 event review examples.