Communicating the value your fraud-fighting effort brings to the organization can often be a challenge. In this session, the panel will draw upon their experience to explore ways to report metrics, results, and value up the chain to help show the true value and achievements of SIUs, and discuss ways to improve and analyze operational efficiency with the help of metrics reporting.
Metrics use and analysis is a discipline that differs significantly from organization to organization. This suggests a great disparity in organizational focus and the effectiveness of the tools and approaches being used. This session can provide a great deal of insight to SIUs who are looking to improve the communication of results to senior management and improve the effectiveness of their unit. It’s an under-discussed topic that can benefit SIUs substantially in their efforts.