Troubleshooting for Live Stream Event:

 
Please try the below if you are having issues viewing the live stream.

·       Use Google Chrome or Firefox

·       Disconnect from VPN

·       If you are in the office, try another network (some offices have robust firewalls that will block video and video chat)

·       If your office has a firewall, have your IT staff make sure that you can access streaming audio / video

·       Clear your web browser history and cache

·       Close any other tabs that may be using a lot of bandwidth

·       If you are at home, make sure you are not also using streaming services like Netflix, etc. that could impact your available bandwidth

·       Check your internet connection

·       Use a hard-wired internet connection if possible