No, there is no cost to attend. This is the first time that Client Forum is being delivered virtually and complimentary to our clients and special guests.
Please check your spam/junk mail folders, as the confirmation email could have ended up there.
If the confirmation email cannot be found, please click the Forgot Access Key? link on the login page or contact careguidelines@mcg.com to request your credentials to be resent to you.
No, your credentials are unique to you and should not be shared. This is especially important if you are planning to apply for continuing education credits (CEs), as your account information will automatically be used on your CE application.
Yes, all content (keynotes, breakout sessions) will be available for on-demand viewing long after the live dates. The interactive activities (Ask the Brainiacs and Happy Hours) will not be available after the live dates.
Utilize the search bar to search for any key terms you’re interested in. You can also view our sessions by track to see what company type each presentation is applicable to.
Yes, each on-demand session listing has a Questions button for you to send your question to the speaker(s). During the live keynotes, there is also a dedicated area for you to enter your questions.
No, you do not need to build your schedule.
After you’ve logged into the website, click on your name in the top right corner, then click My Conference Profile. Make sure the option to share your contact information and profile is checked to enable communication with other attendees.
The most common reason for video to be blocked is due to security/firewall issues. All of the on-demand sessions are embedded YouTube videos, so if you are watching on your company computer, it’s possible that your organization has blocked YouTube.
If you are unable to access the on-demand content, please try:
PLEASE NOTE: THE DEADLINE TO APPLY FOR CONTINUING EDUCATION CREDITS (CEs) HAS PASSED
Yes, credits for each qualifying session are noted on the session listing. For more information on the types of credits offered, please visit the Continuing Education page.
You can access the CE Survey tool via the left navigation or by clicking the CE Survey button on each qualified session listing. Sessions that do not qualify for CEs will not have a CE Survey button. Click here for a complete step-by-step tutorial of how to use the CE Survey Tool. The deadline to submit all completed evaluations is Friday, September 25, 2020.
Access the CE Survey tool via the left navigation. Click here for a complete step-by-step tutorial of how to use the CE Survey Tool. Step 4 details how to download or print your CE certificate.
For clients, MCG offers comprehensive education and training to support the efficient and effective use of our content and software solutions. MCG training is offered at no charge to your organization and many options qualify for continuing education hours. For more information, please visit our Education & Training page.
We’d also highly recommend you take a look at our Upcoming Webinars, which are generally open to all. Past webinars, white papers, case studies, blogs, and podcasts can be found in our MCG Health Knowledge Center.
If you are a client and are interested in detailed MCG training, please contact training@mcg.com or your Account Executive.
Certification demonstrates competence in accurate application of Inpatient & Surgical Care and General Recovery Care guidelines by utilization and case management staff. Obtain MCG Certification through participation in the online MCG Care Guidelines Certification course and Certification Exam.
To learn more about certification, please visit our website or request an application from training@mcg.com.
Client Forum 2021 will be held Monday-Wednesday, October 4-6, 2021. We are returning to the JW Marriott San Antonio Hill Country Resort & Spa in San Antonio, Texas. Visit the event website to learn more and register. We hope you will join us in San Antonio!
For any additional questions you may have, please contact our team at clientforum@mcg.com.