How to Respond Effectively to Collection System Odor Complaints
The schedule and timing of individual presentations within a session is subject to change based on the actual length of each presentation. Contact hours are awarded for attendance at the session and will be given for the actual length of the session.
Principal Engineer Carmel Area Wastewater District, California
The Los Angeles County Sanitation Districts is committed to providing excellent customer service by successfully resolving odor complaints from 1400 miles of trunk sewers and 48 pumping plants. This session will present cases studies of cost-effective engineering solutions to various types of odor complaints.
Learning Objectives:
Understand Odor Complaint Response Program Basics.
Learn How to Identify Odor Sources and Causes.
Become Familiar with Cost-effective Engineering Solutions for Sewer and Pumping Plant Related Odors.
.jpg "Andy Lee, PhD, P.E. photo")
.jpg "Rachel Lather, post bachelor photo")