|World Bank Income Level||Discount|
|High Income||No Discount|
|Upper Middle Income||20%|
|Lower Middle Income||40%|
You can check on your country income level status directly at the World Bank: http://data.worldbank.org/country
If you qualify for a discount, please contact our Meetings Registrar before registering for the meeting: Jennifer at email@example.com, or +1 301 718 6525, 10am – 6pm US Eastern time.
How do I add the Essentials Course / ABCDs / Skills Course Package to my registration if I'm already registered?
Please visit https://members.clpsychiatry.org/my-profile/?tab=events. (If you're not signed in in already, it will ask you to sign in.) Click on Details next to the virtual event and then click Add Sessions. This will take you through the purchasing process.
How do I cancel the Essentials Course / ABCDs / Skills Course Package from my registration if I'm already registered?
Please visit https://members.clpsychiatry.org/my-profile/?tab=events. (If you're not signed in in already, it will ask you to sign in.) Click on Details next to the virtual event and then click Cancel Registration. When the system asks if you are sure that you want to cancel your registration, say yes. You will then be taken to a page that allows you to select which particular items from your registration you wish to cancel. Check the box for any item you want to cancel, leave the box unchecked for any item you wish to keep (including the event registration itself). Click Cancel Registration to submit, and then once again confirm. This will save your changes. You will remain on the cancellation page, but any items that you cancelled will be grayed out.
I only want to watch a single session in the program - can I buy only that? Or a one-day pass?
No single-session or single-day passes are being offered this year. We are proud to offer 6 plenary sessions, 200 posters, 58 brief oral presentations, and 56 workshops all for the cost of what a single session would regularly cost to attend. We encourage you to browse the schedule, as we're sure you'll find plenty there of interest.
Can I buy only an optional course, like the Essentials of C-L Psychiatry course, without registering for the entire meeting?
The optional courses are sold only in supplement to event registration and cannot be purchased on their own.
EAPM and RCPsych members can register for the meeting at Academy-member pricing. Is the Essentials of CLP course included also, as it is for Academy members?
The Essentials of C-L Psychiatry course is complimentary only to current Academy members, as a member benefit. Member-equivalent pricing is provided for EAPM and RCPsych members, but this does not extend to the member benefit of complimentary registration for this course.
How can I find attendees to connect with?
You can connect with other attendees through the website or the app. On the website or in the app, click the tile "Connect w/ Attendees" to browse the list of other users. You must be signed in to see other users. When you click on a name you will be able to send an email or start a chat with other attendees.
Are there virtual exhibitors?
There are no exhibitors this year.
Can I download recorded sessions for offline viewing?
No. Slides are downloadable, but the audio sessions must be streamed from the site. Recordings of plenary sessions (the live-streamed components of the meeting) will only be available for streaming.
What's happening with SIG meetings this year?
Most Academy SIGs are planning to hold Zoom meetings this year in proximity to the CLP 2020 meeting dates. The schedule of SIG meetings -- which are open to Academy members and non-members -- published on the ACLP SIGs page together with directions on how to participate.
Do all posters have an audio component? How can tell if a poster has an audio component?
While poster presenters are encouraged to record audio, it is not required, so not all posters will have audio. When browsing the list of posters, those that have audio will have a speaker symbol next to them.
I'm a poster presenter; can I edit my poster abstract? How?
When you sign into the Poster Harvester there is an optional task to edit your poster abstract. Click on that task to make your changes.
Can/how do I withdraw my poster?
If you need to withdraw your poster, please send an email to firstname.lastname@example.org, including the poster title, with your request. Your poster will be automatically withdrawn if not uploaded by EOB on Friday November 13th.
Can I add or remove co-authors for my poster? How?
You may make author changes up to October 31. Please email your request to Holly at email@example.com and include your title.
Can I change my poster title?
Poster title changes are not permitted at any time after acceptance.
How do I change the institution/affiliation of my profile?
When you login you will have the opportunity to update your profile, including your institution or affiliation.
Will my poster be published in the ACLP Journal? Will I get a DOI?
No, we do not publish posters in ACLP’s Journal.
Why does the app want permission to share my personal information? Should I approve?
When you first sign into the CLP 2020 app you will be asked if you would like to share your personal information. Saying yes will share your information only with other attendees so that you can communicate and share information for the conference. Think of it as a virtual business card swap.
Neither ACLP nor Cadmium will utilize your information for any purpose other than use within the app to connect with other members. If you choose to not share your personal information, you will not show up in the list of attendees and other attendees will not be able to contact you through the app.
I can't login to the meeting site; what should I do?
Access is tied to your meeting registration and the credentials you use to access the meeting registration process. If you're not sure of your access credentials and need to reset your password, visit the password reset page here. If you are sure you have registered for the meeting and your access credentials still don't work, please contact us at firstname.lastname@example.org with details of your access problem.
How do I login to the meeting site, or the conference app?
For both, your meeting registration login credentials are needed. On this site, click on the "Login" link that appears top right, just below the meeting banner graphic. For the app, you'll be asked for your login credentials when you first open it.
What are my login credentials?
The meeting website and app are integrated with the ACLP website and registration. Your login credentials are the same.
I've lost my login credentials.
If you don't recall your credentials visit the password reset page; you'll need to provide your meeting registration email.
What can I access?
CLP 2020 conference registration includes access to the live-stream sessions on Nov 12-13, as well as all the library content.
The Skills Course Package, Essentials of C-L Psychiatry, and ABCDs of C-L Psychiatry courses are available for an extra cost (however, the Essentials courses is free to Academy members).
I can't access the Essentials of CLP, or ABCDs course.
The Essentials of C-L Psychiatry and ABCDs courses require additional registration. Please check your registration to make sure you are registered for these courses. If you have registered and are still unable to login, please send an email to email@example.com.
Can I download presentation slides?
Yes. When you click on the session you are interested in, there will be a button for slides next to each speaker. Click that button to open the slides and download them from the webpage. You can do this both on the meeting microsite and via the app.
Where do I download the meeting app? What are the login credentials?
You can download the "ACLP Events" app from the App-Store for iOS or Google Play for Android. The login credentials are the same as those you use for the ACLP website and the meeting website. See the Conference App page for app links.
How do I access the MOC?
The link to the online MOC test will be emailed to meeting registrants on October 22nd and included in meeting registration confirmations to anyone registering after that date. Please visit the MOC page for full details on this year's test.
How many CME hours can I claim?
The live-stream component of the meeting on Nov 12 and 13 has been designated a live activity physicians AND nurses for a maximum of 22.25 AMA PRA Category 1 Credits; the on-demand content has been designated enduring material for a maximum of 121.25 AMA PRA Category 1 Credits. You may claim only the credit commensurate with the extent of your participation in these activities. The maximum CME hours that can be claimed is 121.25 hours. The meeting has also been approved Social Work CE credit.
Please visit the CME accreditation page for complete details.
Will there be post-course tests to claim CME credits?
Post-course tests are not required for CME credits for CLP 2020.
What discount is available for ABPN Diplomates?
Thanks to a grant from the American Board of Psychiatry and Neurology (ABPN), ABPN diplomates can register at the discounted ACLP member rate. Please check with ABPN for details on how diplomates can register at Academy member rates.
VIRTUAL MEETING INFORMATION
Can I live chat with other attendees during the live-stream events?
Yes, during the live-stream events there will be a chat option for all attendees to speak with one another.
How do I submit a question during the live-stream events?
On the right-hand side of the live stream page there will be options for Q&A as well as chat
Can I watch the live-stream events via the app?
Yes, will be able to watch the live stream sessions via the app.
I'm not going to be able to attend the live-stream sessions; what can I do?
If you're not able to attend some or all of the live-streamed content scheduled for Nov 12 & 13, you can watch it later at your convenience. Recordings of live-streamed sessions are added to this site about 48 hours after the session is concluded and will be available on-demand for six months post-event.
What do I do if my screen freezes when watching a live session?
Click the Refresh button of your browser. Our event is being distributed from a high-bandwidth provider capable of servicing more than a thousand connections at a time. If freezing or stuttering continue, please check the strength of your internet service access.
I am seeing what looks like an outdated page. What should I do?
Click the refresh button of your browser. If that does not work, then clear your browser cache, and then Refresh.
Having a camera or mic problems?
Please reset or review your browser permissions for your camera and microphone. For example, in Chrome, you can click on the small lock icon to the right of the portal URL to check on these settings.
What if I have other technical problems?
Technical Support will be available for live stream sessions on the day of the meeting. If you have questions before the meeting please contact us at firstname.lastname@example.org.