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Concurrent Session
Monday, Jan 6
10:45 am

PCMA Agency Accreditation Information Session
Location: Moscone South, PCMA Connect
Antonio Codinach – PCMA
Monday, Jan 6
11:15 am

Creating a Psychologically Safe Workplace

Location: Moscone South, MR 307
Michelle Kim – Awaken
Monday, Jan 6
11:15 am

Designing from the Ground Up

Location: Moscone South, MR 205
Tim Simpson – Maritz Global Events Inc.
Monday, Jan 6
11:15 am

Safeguarding Your Events from Having a Shelf Life

Location: Moscone South, MR 303
Stacey Kashubeck – Salesforce
Monday, Jan 6
11:15 am

Staying Balanced While on the Road, Again

Location: Moscone South, MR 301
Rachael Riggs – Vancouver Convention and Visitors Bureau
Monday, Jan 6
11:15 am

Trading Places: Sharing Stories of Failure to Lead to Success

Location: Moscone South, MR 201
Martin Boyle – IAPCO; Karen Hilliard – African Agenda
Monday, Jan 6
11:15 am

Want Engagement? You Have 8 Seconds - GO!

Location: Moscone South, MR 153
Debra Jasper, PhD – Mindset Digital
Monday, Jan 6
11:15 am

Welcoming Diverse Travelers with More Inclusive Events

Location: Moscone South, MR 154
William Kolber – HospitableMe; Ed Salvato – HospitableMe
Monday, Jan 6
11:15 am

What’s New and Next for Events in China and Asia Pacific

Location: Moscone South, MR 207
Erica Seo – Pacific World Meetings & Events Singapore Pte Ltd
Monday, Jan 6
1:45 pm

Meet PCMA BEAM
Location: Moscone South, PCMA Connect
Robert Haas – PCMA
Monday, Jan 6
1:45 pm

Beyond the Exhibit Floor: Rethinking Sponsorship for Medical Meetings

Location: Moscone South, MR 205
Paula Rowntree – The Royal Australian College of General Practitioners; Danielle Urbina – American Heart Association
Monday, Jan 6
1:45 pm

Connecting With Multicultural Audiences Through Social Media

Location: Moscone South, MR 153
Ameerah Saine – BAS Media and Digital Marketing
Monday, Jan 6
1:45 pm

Letting Go and Learning Fast to Thrive

Location: Moscone South, MR 207
Heather McGowan – Work to Learn
Monday, Jan 6
1:45 pm

Managing the Unexpected for Stress Reduction

Location: Moscone South, MR 301
Devon Pipars – WITHIN Meditation
Monday, Jan 6
1:45 pm

Purposeful Planning: Pare Down Content To Dial Up Impact

Location: Moscone South, MR 303
Felix Rundel – Falling Walls Foundation; Sami Benchekroun – Morressier
Monday, Jan 6
1:45 pm

Reach New Business Heights with Purpose, Alignment & Leadership

Location: Moscone South, MR 307
Naomi Simson – RedBalloon
Monday, Jan 6
1:45 pm

Sustainability: No Longer an Option, But a Necessity

Location: Moscone South, MR 201
Aurora Benton – Astrapto; Mac Campbell, CVP – Baltimore Convention Center; Michael Barrett – Centerplate, a Sodexo Company; Mary Pat Cornett – American Society for Nutrition
Monday, Jan 6
1:45 pm

Ubertrends: How Trends and Innovation Are Transforming Our Future

Location: Moscone South, MR 154
Michael Tchong – Ubercool Innovation
Monday, Jan 6
3:00 pm

PCMA Agency Accreditation Information Session
Location: Moscone South, PCMA Connect
Antonio Codinach – PCMA
Monday, Jan 6
3:30 pm

Desk Bits & Stretches

Location: Moscone South, MR 301
Laurie Eagle, E-RYT 500 – Office Meet Yoga
Monday, Jan 6
3:30 pm

Get to Yes in Contract Negotiations

Location: Moscone South, MR 201
Joshua Butler – Falcon Events LLC; Joshua Grimes – Grimes Law Offices, LLC; Carrie Abernathy – Altria; Heather Seasholtz, CMP – Talley Management Group, Inc.
Monday, Jan 6
3:30 pm

Human Trafficking: Closer Than You Think

Location: Moscone South, MR 154
Theresa Flores – The S.O.A.P. Project; Kyra Wooden – ECPAT USA
Monday, Jan 6
3:30 pm

Leadership at All Levels: Using Intention to Build Success

Location: Moscone South, MR 307
Gail Lowney Alofsin – AMP! Authentic Measureable Performance
Monday, Jan 6
3:30 pm

Six Steps to Mission-centered Meeting Design

Location: Moscone South, MR 205
Sarah Shewey – Happily
Monday, Jan 6
3:30 pm

Stay in the Game by Increasing Your Adaptability to New Technology

Location: Moscone South, MR 207
Holly Ransom – Emergent
Monday, Jan 6
3:30 pm

Using Behavioral Science to Increase Engagement

Location: Moscone South, MR 303
Zarak Khan – Maritz Global Events Inc.
Monday, Jan 6
3:30 pm

Working with Influencers – What it Costs, How it Works and Why the Meetings Industry Is Embracing It

Location: Moscone South, MR 153
Susan Sweeney – Unknown
Monday, Jan 6
4:00 pm

Meet PCMA BEAM
Location: Moscone South, PCMA Connect
Robert Haas – PCMA
Tuesday, Jan 7
10:30 am

PCMA Agency Accreditation Information Session
Location: Moscone South, PCMA Connect
Antonio Codinach – PCMA
Tuesday, Jan 7
11:00 am

Building a Bingeable Podcast

Location: Moscone South, MR 153
Ameerah Saine – BAS Media and Digital Marketing; Mike McAllen – Podcasting4Associations
Tuesday, Jan 7
11:00 am

Data Hacked Creativity

Location: Moscone South, MR 205
Amy Blackman – Fruition Co.
Tuesday, Jan 7
11:00 am

Free Your Mind & Success Will Follow

Location: Moscone South, MR 301
Landra Eliopoulos – Office Meet Yoga
Tuesday, Jan 7
11:00 am

Leveraging Digital Transformation to Enhance the Attendee Experience

Location: Moscone South, MR 303
Danielle Puceta – Freeman
Tuesday, Jan 7
11:00 am

Smart Cities: Strategy, Success and Impact

Location: Moscone South, MR 207
Julie Coker Graham – Philadelphia Convention & Visitors Bureau; Emmanuelle Legault – Tourisme Montréal; Jennifer Fening – Smart Columbus - Experience Center; Mathias Posch – ICS
Tuesday, Jan 7
11:00 am

Solving For the Hotel Room Block Conundrum
Location: Moscone South, MR 201
Mark Lomanno – Kalibri Labs; Jerry Cito – NYC & Company; Frank Passanante – Hilton Worldwide; Jennifer Salerno – onPeak|GES; Amanda Sage – American Academy of Dermatology
Tuesday, Jan 7
11:00 am

The Art of Persuasion: Using Influence to Increase Sales

Location: Moscone South, MR 307
David Meade – David Meade Ltd
Tuesday, Jan 7
11:00 am

This is Your Event. This is Your Event on 5G.

Location: Moscone South, MR 154
Brandt Krueger – Event Technology Consulting; Will Curran – Endless Events
Tuesday, Jan 7
11:30 am

Meet PCMA BEAM
Location: Moscone South, PCMA Connect
Robert Haas – PCMA
Tuesday, Jan 7
1:30 pm

AR & VR: Gimmick or Strategy

Location: Moscone South, MR 207
Stephen Rose – Siemens AG
Tuesday, Jan 7
1:30 pm

Attendee-Centric Meeting Design

Location: Moscone South, MR 205
John Folks – Minding Your Business, Inc.
Tuesday, Jan 7
1:30 pm

Behind-the-Scenes Walking Tour with PCMA & Freeman (Tuesday)
Location: Moscone South, PCMA Connect
Tuesday, Jan 7
1:30 pm

Desk Bits & Stretches

Location: Moscone South, MR 301
Jesse J Jarvis, RYT 200 – Office Meet Yoga
Tuesday, Jan 7
1:30 pm

Education & Engagement for Modern Times

Location: Moscone South, MR 303
Brent Rogers – PSAV
Tuesday, Jan 7
1:30 pm

Events, Data & People: A (modern) Love Story

Location: Moscone South, MR 153
Miquel Santasusana – Domestic Data Streamers; Pau Garcia – Domestic Data Streamers
Tuesday, Jan 7
1:30 pm

Launch and Leverage SMM to Open Up Opportunity and Resources
Location: Moscone South, MR 154
Bill Zimmer – 360 Live Media; Beth Surmont – 360 Live Media
Tuesday, Jan 7
1:30 pm

Preparedness and Agility in an Uncertain World
Location: Moscone South, MR 201
Carolyn Pund – Cisco Systems, Inc.; Ben Goedegebuure – Maritz Global Events Inc.; Selina Sinclair – Pacific World Meetings & Events Singapore Pte Ltd; Roberta Kravitz – International Society for Magnetic Resonance in Medicine
Tuesday, Jan 7
2:30 pm

Meet PCMA BEAM
Location: Moscone South, PCMA Connect
Robert Haas – PCMA
Tuesday, Jan 7
2:45 pm

PCMA Agency Accreditation Information Session
Location: Moscone South, PCMA Connect
Antonio Codinach – PCMA
Wednesday, Jan 8
9:00 am

Flashes of Genius: Learning The Art and Science of Creativity

Location: Moscone South, MR 205
Allen Gannett – The Creative Curve
Wednesday, Jan 8
9:00 am

Harnessing Emotion as a Leader: Tools to Express Emotions at Work

Location: Moscone South, MR 307
Liz Fosslien – Humu
Wednesday, Jan 8
9:00 am

Making the Leap - Innovation and Transformation in Experience Design

Location: Moscone South, MR 303
David Solsbery – Hargrove, Inc.; Naomi Clare – Hargrove, Inc.; Amy Ledoux – ASAE, The Center for Association Leadership; Michael Clarke – Marriott International; Gladys O'Mahony – Marriott International
Wednesday, Jan 8
9:00 am

Navigating Your Diverse Workplace

Location: Moscone South, MR 154
Alissa Carpenter – Everything’s Not Ok and That’s Ok, LLC
Wednesday, Jan 8
9:00 am

The Power of Social Impact and Sustainability

Location: Moscone South, MR 201
Chance Thompson – Salt Palace Convention Center; Dan Hayes – Salt Palace Convention Center
Wednesday, Jan 8
9:30 am

Behind-the-Scenes Walking Tour with PCMA & Freeman (Wednesday)
Location: Moscone South, PCMA Connect
Innovate + Elevate Arena
Monday, Jan 6
8:00 am

Innovate + Elevate Arena Open Hours

Location: Moscone South, Hall B/D
Monday, Jan 6
11:15 am

Tech Talk: The Power of Personalization

Location: Moscone South, Tech Talk Stage | Hall D
James Brixius – Cvent; Robert Hamlin – Cvent
Monday, Jan 6
11:15 am

Increase Your Sales Leads
Location: Moscone South, Accelerate Stage | Hall B
Jennifer Darling – Jennifer Darling Speaks
Monday, Jan 6
11:15 am

Lead Like an Entrepreneur

Location: Moscone South, ACTion Stage | Hall D
Sarah Shewey – Happily
Monday, Jan 6
1:30 pm

Innovate + Elevate Arena Open Hours

Location: Moscone South, Hall B/D
Monday, Jan 6
1:45 pm

Tech Talk: How can Artificial Intelligence (AI) help event planners provide more value to their attendees?
Location: Moscone South, Tech Talk Stage | Hall D
Vasant Dhar
Monday, Jan 6
1:45 pm

Critical to Constructive: Using Mindfulness to Turn Mistakes Into Productivity

Location: Moscone South, Accelerate Stage | Hall B
Melani Massey, LCSW-S – Brain Performance Institute
Monday, Jan 6
1:45 pm

Take Action: Steps to an Inclusive Environment

Location: Moscone South, ACTion Stage | Hall D
Kryss Shane, MS, MSW, LSW, LMSW (she/her) – ThisIsKryss.com; William Kolber – HospitableMe; Ed Salvato – HospitableMe; Ron Roley – Nike, Inc.
Monday, Jan 6
3:30 pm

Tech Talk: Are Event Planners Struggling with Event Technology?

Location: Moscone South, Tech Talk Stage | Hall D
Ian Webb – Eventsforce
Monday, Jan 6
3:30 pm

Risk Management: Fulfill The Legal Requirement to Protect Attendees

Location: Moscone South, ACTion Stage | Hall D
Desirée Knight – American Railway Engineering and Maintenance-of-Way Association; Stephanie Jones – Water Environment Federation; Elaine Williams – Ernest N. Morial Convention Center; Mark Vaughan – Atlanta Convention & Visitors Bureau; Gary Murakami – MGM Resorts International
Monday, Jan 6
3:30 pm

What’s Next: Piloting Your Next Career Move

Location: Moscone South, Accelerate Stage | Hall B
Donna Kastner – Retirepreneur; Jeff Tidwell – Next For Me
Tuesday, Jan 7
8:00 am

Innovate + Elevate Arena Open Hours

Location: Moscone South, Hall B/D
Tuesday, Jan 7
11:00 am

Tech Talk: The Rise of Canadian Tech

Location: Moscone South, Tech Talk Stage | Hall D
Virginie De Visscher – Destination Canada
Tuesday, Jan 7
11:00 am

A Method to the Planner Madness: Empathetic Design

Location: Moscone South, ACTion Stage | Hall D
Megan Finnell – Medical Group Management Association (MGMA); Megan Martin – RingCentral
Tuesday, Jan 7
11:00 am

Rebranding From the Inside Out: Using Your Location’s Residents to Build Identity

Location: Moscone South, Accelerate Stage | Hall B
Justin Watkins – Native Digital, LLC; Jake Jacobson – Native Digital, LLC
Tuesday, Jan 7
1:00 pm

Innovate + Elevate Arena Open Hours

Location: Moscone South, Hall B/D
Tuesday, Jan 7
1:30 pm

Tech Talk: Transforming Your Event App with Augmented Reality

Location: Moscone South, Tech Talk Stage | Hall D
Wayne Crawford – Community Brands
Tuesday, Jan 7
1:30 pm

A Workplace Where Everyone Thrives

Location: Moscone South, Accelerate Stage | Hall B
Andrew Ginther – City of Columbus; Gale King – Nationwide Insurance; Heather Whaling – Geben Communication; Shelly Beiting – Columbus Women's Commission
Tuesday, Jan 7
1:30 pm

Eco Friendly Food and Beverage: Green Your Bottom Line

Location: Moscone South, ACTion Stage | Hall D
Tammy Blount-Canavan – Fired-Up! Culture
Tuesday, Jan 7
1:30 pm

Making the Right Connections: Who to Have in Your Corner

Location: Moscone South, MR 307
Janine Garner
Wednesday, Jan 8
8:00 am

Innovate + Elevate Arena Open Hours

Location: Moscone South, Hall B/D
Wednesday, Jan 8
9:00 am

PCMA Student Competition Winner Presentations

Location: Moscone South, Accelerate Stage | Hall B
Jena Vonderhaar – PCMA
Wednesday, Jan 8
9:00 am

Tech Talk: AI Chatbots: Just Another Fad or the Future of Customer Service?

Location: Moscone South, Tech Talk Stage | Hall D
Robert Caldwell – 42Chat
Wednesday, Jan 8
9:00 am

Make Event Technology Work for You

Location: Moscone South, ACTion Stage | Hall D
Kevin Iwamoto – BIZLY, Inc.; Christine Shimasaki – 2Synergize, Inc.
Leadership Summit
Sunday, Jan 5
9:00 am

Sold Out: Leadership Summit - the Path to Sustainable Growth

Location: San Francisco Marriott Marquis, Yerba Buena Ballroom
Heather McGowan – Work to Learn; Oscar Cerezales – MCI Group Asia Pacific Pte Ltd; Allen Saakyan – Simulation; Pascal Finette – be radical
Sunday, Jan 5
12:00 pm

Leadership Summit Lunch

Location: San Francisco Marriott Marquis, Yerba Buena Ballroom
Sunday, Jan 5
4:00 pm

Leadership Summit Reception (Invite Only)
Location: San Francisco Marriott Marquis, Yerba Buena Ballroom
Main Stage
Monday, Jan 6
9:00 am

Main Stage | The Infinite Game

Location: Moscone South, Hall C
Simon Sinek – Simon Sinek Inc.
Tuesday, Jan 7
9:00 am

Main Stage | Inspire Social Change Through Brand Storytelling

Location: Moscone South, Hall C
Bozoma Saint John – Endeavor
Tuesday, Jan 7
3:15 pm

Main Stage | Go or No Go? Making Decisions that Maximize Results

Location: Moscone South, Hall C
Gene Kranz – Unknown
Wednesday, Jan 8
10:30 am

Main Stage | Remarks by Condoleezza Rice

Location: Moscone South, Hall C
Condoleezza Rice – RiceHadleyGates LLC
Networking
Saturday, Jan 4
5:00 pm

Hackathon Reception (Pre-Registration Required)

Location: Virgin Hotel, Everdene Patio
Saturday, Jan 4
6:30 pm

Joint Board Reception (Invite Only)

Location: Westin St. Francis, 32nd Floor
Sunday, Jan 5
7:30 am

Hospitality Helping Hands (Pre-Registration Required)

Location: San Francisco Marriott Marquis, Golden Gate A
Sunday, Jan 5
11:30 am

Hosted Buyer Lunch (Invite Only)

Location: Hilton San Francisco Union Square, Imperial Ballroom
Sunday, Jan 5
12:30 pm

Hosted Buyer Appointments

Location: Hilton San Francisco Union Square, Cityscape
Sunday, Jan 5
4:30 pm

Chapter Receptions

Location: Varies, Multiple Locations
Sunday, Jan 5
6:30 pm

Welcome Reception

Location: Pier 48,
Monday, Jan 6
6:30 am

Foundation Fun Run/Walk

Location: Oracle Park, Willie Mays Plaza
Sponsored By:
Monday, Jan 6
8:00 am

Networking Coffee

Location: Moscone South, South Hall Foyer
Monday, Jan 6
8:00 am

PCMA Connect

Location: Moscone South, Lobby
Monday, Jan 6
10:30 am

Break

Location: Moscone South,
Monday, Jan 6
12:30 pm

Networking Lunch

Location: Moscone South, Hall A
Monday, Jan 6
2:45 pm

Break

Location: Moscone South,
Monday, Jan 6
4:30 pm

DES Reception

Location: , Mash Up Studio
Monday, Jan 6
5:00 pm

Chairmen's Reception (Invite Only)

Location: The Palace Hotel,
Monday, Jan 6
8:00 pm

Party with a Purpose

Location: SF Masonic Auditorium,
Tuesday, Jan 7
7:00 am

Namaste with PCMA

Location: Hilton San Francisco Union Square, Imperial Ballroom
Tuesday, Jan 7
7:30 am

CMP Breakfast (Invite Only)

Location: Hilton San Francisco Union Square, Continental Ballroom 4
Tuesday, Jan 7
8:00 am

Foundation Supporter Breakfast (Invite Only)
Location: Moscone South, The Club
Tuesday, Jan 7
8:00 am

Networking Coffee
Location: Moscone South, South Hall Foyer
Tuesday, Jan 7
8:00 am

PCMA Connect

Location: Moscone South, Lobby
Tuesday, Jan 7
10:15 am

Break

Location: Moscone South,
Tuesday, Jan 7
12:15 pm

Networking Lunch

Location: Moscone South, Hall A
Tuesday, Jan 7
2:30 pm

Break

Location: Moscone South,
Tuesday, Jan 7
7:00 pm

Networking Reception

Location: Chase Center,
Wednesday, Jan 8
8:00 am

Networking Coffee
Location: Moscone South, South Hall Foyer
Wednesday, Jan 8
8:00 am

PCMA Connect

Location: Moscone South, Lobby
Wednesday, Jan 8
10:00 am

Break

Location: Moscone South,
Workshop
Saturday, Jan 4
10:00 am

Chapter Leaders Workshop

Location: Moscone South, MR 158
Saturday, Jan 4
12:00 pm

Chapter Leaders Lunch

Location: Moscone South, MR 159
Sunday, Jan 5
9:00 am

Hackathon Workshop (Pre-Registration Required)

Location: Moscone South, The Club
James Murdock – Experient, A Maritz Global Events Company; Donna Kastner – Retirepreneur
Sunday, Jan 5
12:45 pm

PCMA U

Location: Hilton San Francisco Union Square, Continental Ballroom 4
Sunday, Jan 5
1:00 pm

Faculty Workshop

Location: Hilton San Francisco Union Square, Golden Gate 6
Amy Blackman – Fruition Co.
Monday, Jan 6
1:45 pm

Invite Only: Fortifying the Impact of Congresses through 2040
Location: Moscone South, MR 158
Brian Frandsen – Danish Design Center