As the leader of Firefly’s work in North America, Kristine has more than two decades of experience deploying process improvement and innovation methods to companies both nationally and abroad. An analytical and conceptual thinker, she works within organizations from the executive offices through to the front line, ensuring effective and sustainable transformations.
Kristine is a Certified Analytics Professional and Certified Master Black Belt with broad experience in organizational assessments, project management, Six Sigma, Lean, Design for Lean Six Sigma, Business Process Management, simulation and statistical modelling.
Kristine has partnered with an array of clients to solve complex business challenges, assess opportunities, facilitate strategic decisions, and drive successful implementations. Sample industries include: healthcare, insurance, private equity, logistics/distribution, chemical, manufacturing, oil and gas, medical device, aerospace, electronics, retail and service companies ranging from $400M to $40B in annual revenue.
Key Project Highlights:
• Managed a Lean Six Sigma deployment at a $50B healthcare organization. The deployment involved delivering strategic consulting projects centered on end to end, cross functional process improvement. The team additionally developed a workforce planning program that allowed leadership to make critical decisions on FTE changes as the business expanded. This program returned 20X investment over 5 years.
• Led strategic process development for a major insurance corporation’s transformational redesign. Developed Customer Centric Business Design methods, allowing us to facilitate teams of 60+ in new solution development. The scope of work included an assessment, development of a customized approach, and implementation. The team internalized the new methods by training 250 change agents in the new CCBD methods.
• Led Lean Six Sigma deployment at a large medical device manufacturer. Performed 10 separate plant assessments across US and Latin America, identifying significant savings opportunities. Trained 70 Black Belts, 150 leaders and 200 line employees in Lean Process Excellence Methods.
Wednesday, September 30, 2020
10:30 AM – 11:30 AM CDT