Dr. Gregory H. Watson
Business Excellence. Solutions, Ltd.
Kivenlahti, Espoo, Uusimaa, Finland
Dr. Gregory H. Watson is an Honorary member and past president of Iboth ASQ and IAQ. For over 20 years he has been writing scenarios about the future and he has been the principal researcher and author for the ASQ Future of Quality Study scenarios. His 1998 article in Quality Progress, “Digital Nails and Electronic Hammers,” described a world of agent technology and artificial intelligence and the shifts that these new technologies would bring to the world of information, which we use to discover and learn about organizational performance. In this presentation, Dr. Watson will describe how the coming century of quality will evolve to align with the world of technological complexity. He will focus on the reinventions within the quality profession and what application in organizations must be addressed to keep pace with the changes that have already been influencing our lives and will continue to exhibit an ever-deepening influence on the way we work and live. He will describe how this evolving world will be different in the coming decades and pose his answer to the question: How will our grandchildren’s concept of quality differ from that of our grandfathers and what are the lessons that need to be learned by our generation in order to make this transformation successfully? Since his speech on Quality 4.0 at the ASQ Berlin Conference in 2017, Dr. Watson has been a thought leader in leading understanding about future technological impacts on society and on the quality profession in specific. HIs career began in the military using computer systems with simulation and artificial intelligence applications in the 1970s and he has been a quality leader in technology leading companies such as Hewlett-Packard, Compaq Computer, Xerox, Nokia Mobile Phones, and Toshiba. He consults to clients on digitization of business.
Tuesday, September 29, 2020
2:30 PM – 3:30 PM CDT