Concurrent Sessions (T09 - T14)
Presentation Description: In outpatient draw sites, inpatient hospital stays, and Emergency Room visits, nurses and phlebotomists frequently collect “extra” tubes of blood from patients in addition to those drawn for a specific lab test that has been ordered by a physician. The perception is that these tubes will later be used for “add-on” tests that a provider decides to order, thus saving the patient from a second stick…ouch! Do these tubes really get used? If not, how much is wasted in time, supplies, money…and patient blood? The answers will shock you. Through data collection and analysis, teams identified significant amounts of waste in the laboratory as a result of this process. This session will walk participants through the actions taken in four example hospitals in order to reduce waste and see real results. Lean Six Sigma concepts will include the DMAIC framework, waste, Pareto analysis, control charts, and more. Session will be valuable and of interest to both healthcare and other industry participants.