Best of Lean and Six Sigma in the Digital Age
Concurrent Sessions (T23 - T28)
Presentation Description: A Lean Six Sigma Training session can easily be a traumatic experience to participants due to inadequate / "old school" learning methodologies used by instructors. Unfortunately the number of professionals that simply avoid Lean Six Sigma because of negative learning experiences in the past is still very high. This case study presents a well succeed application of gamification on a Blended Lean Six Sigma Training in Brazil. Results pointed to significant improvement on final test score and participant satisfaction.