Workshops (T06 - T08)
Presentation Description: Your challenge as a 21st Century leader is to transcend tired practices of the past to achieve optimum relevance in the knowledge-intensive business. It is not enough to improve processes, solve problems and run projects to achieve minimum standards, reduced variation, and low costs. The new leader is impatient to achieve “impossible” outcomes, excite customers, engage employees and set new measures of success others can only dream about. It is a tall order requiring an entirely new focus, paradigm, and tools. This session shows how you can align all of the components of operational excellence (Lean, Six Sigma), strategy, culture, customer experience, and performance. Success requires a transformation system as well as a systems approach to transformation. This session will provide you with both. You will apply unique tools to your own situation and see eye-opening examples others have obtained. If you are an executive, change agent, the innovation leader or Lean Six Sigma MBB impatient for transformative results, this jargon-free session is for you.