Integrating LSS Principles, Tools, and Techniques in Quality 4.0
Workshops (T21 - T22)
Presentation Description: In this workshop, case studies and data interpretation activities will be used as examples for driving operational improvement. The audience will break into groups and explore how operational waste threatens patient safety, patient satisfaction, employee satisfaction, and drives up cost. Once the impact of waste is understood, the groups will be tasked with planning the implementation of select interventions and crafting a change management strategy that ensures the interventions are adopted and sustained.