Integrating LSS Principles, Tools, and Techniques in Quality 4.0
Workshops (T21 - T22)
T21 - A Simulated Experience: Reducing Pharmacy Waste
Tuesday, February 25, 2020
1:15 PM – 3:45 PM
Presentation Description: In this workshop, case studies and data interpretation activities will be used as examples for driving operational improvement. The audience will break into groups and explore how operational waste threatens patient safety, patient satisfaction, employee satisfaction, and drives up cost. Once the impact of waste is understood, the groups will be tasked with planning the implementation of select interventions and crafting a change management strategy that ensures the interventions are adopted and sustained.
How agile management can be applied to more than just software development – why it works for Lean Six Sigma and Data Science projects as well.
Using data science and simulation to drive operational improvement and test large-scale changes before broad implementation.
The components of a powerful change management strategy.
Review project planning techniques by applying the DMAIC framework.