Director, Clinical Pharmacy and Drug Utilization Management
Tufts Health Plan
Susan L. Downard, RPh, BSPharm, has served as the Director of Clinical Pharmacy and Drug Utilization Management at Tufts Health Plan in Watertown, MA, since May 2014. Tufts Health Plan is a highly rated, not-for-profit regional health plan in New England serving the needs of over 1.1 million members in MA, NH, RI and CT in the Commercial, Exchange, Medicare and Medicare markets. In addition to offering Commercial and Medicaid plans that are consistently highly rated by NCQA, Tufts Health Plan has also earned a 5 out of 5 star rating for it’s MA Medicare plan for 5 years in a row, putting it in the top 5% of plans in the country (2020). Susan spent the previous 18 years serving in various managed care pharmacy leadership roles at Kaiser Permanente in both the Colorado and Mid-Atlantic States regions. Her primary focus is in the areas of drug trend management, quality, and utilization management and she has extensive experience in all aspects of managed care pharmacy.
Susan has been active in many professional pharmacy organizations throughout her career, most recently serving on several AMCP committees.
She received her B.A. and B.S.Pharmacy degrees from the Ohio State University.
Tuesday, October 20, 2020
4:30pm – 5:30pm