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Phillip Higgins
Director of Marketing & Digital Strategy
Richland Library
Diana Keane
Project Coordinator
Richland Library
Library programming is one of the most important – and cutting edge – services that libraries can offer. But how can libraries make data-driven decisions to improve programming for their community? Richland Library’s Intercept (https://www.libraryintercept.com/) is an open source application to better plan for programs, capture attendance information, and get direct feedback from customers. Bonus, Intercept’s algorithm pushes event recommendations to customers based on activity. Intercept is made by a library for libraries. Learn more about this project and how your library can start to plan for Intercept.