Facility management and operational processes are usually unseen, unsung heroes. But in the current COVID-19 environment where restoring consumer confidence is at a premium, they are front and center with the power to both increase safety and help improve census. Review 5 important lessons we learned working with facility management professionals during the first wave of the COVID-19 pandemic and how to apply them to your communities’ long-term operational processes and crisis planning protocols. These best practices and emerging technologies will not only help your buildings operate more efficiently and provide better resident care, but also provide peace of mind for your staff, residents, prospective residents and their families.
Prioritize resources to vendor and services management.
Navigate CMS changes and prepare for infection control focused survey.
Update your crisis response plans with new separation unit standards.
Evaluate emerging technologies within indoor air quality and targeted disinfection.
Define cleaning and disinfection protocols that can be tracked, documented and promoted.