PP - Healthcare Services Group: COVID 19 - Lessons Learned with Emergently and Strategically Responding to Challenges

The newly discovered coronavirus rapidly and dramatically impacted routine healthcare delivery in long-term care nursing facilities, resulting in elevated morbidity and mortality in a frail, vulnerable population. During the evolving emergence of this pathogen, governmental guidance was limited with providing optimal, healthcare best practices, with the environmental hygiene and nutrition service lines. Resultantly, healthcare providers had to rapidly coalesce known, evidenced based infection prevention practices, with minimal federal, pandemic, infection prevention direction. This presentation explores the process created by a corporate long-term care vendor to strategically and successfully develop pandemic best practices to meet the ever-changing clinical and regulatory landscape. This process is also applicable to the provider setting.