Pledge Partner Education

PP - PointClickCare: Care Transitions during COVID-19

Thursday, October 8, 2020

8:00 AM – 8:45 AM

Speaker(s)

Anthony Laflen

Director and Strategic Advisor, Post-Acute Insights
PointClickCare

Disclosure: Disclosure information not submitted.
Erin Devine, MBA, RN, PMP

Director, Quality and Community Partnership
The University of Maryland Medical System

Disclosure: Disclosure information not submitted.
Ray Thivierge, MBA

Executive Vice President and Chief Strategy Office
SavaSeniorCare

Disclosure: Disclosure information not submitted.
Kim Watson, RN, NHA

Regional Director of Operations
Vivage

Disclosure: Disclosure information not submitted.

We live in a siloed system, where communication among hospitals and their skilled nursing partners is neither standardized nor coordinated. It is common for patients to be transferred from one setting to another without the necessary infrastructure in place to ensure these transitions will result in positive outcomes for patients.

Many facilities still pass patient documentation to one another via fax or physical packets, which can negatively impact continuity of care. As a result, a patient may not receive their medication or receive the wrong type or dosage of medication, causing their condition to worsen and triggering a readmission.

The COVID-19 pandemic has underscored this challenge, as well as highlighted the need for strong collaboration and communication among healthcare systems and their post-acute care partners.

Throughout this session, healthcare leaders from PointClickCare Technologies, the University of Maryland Medical System, Sava Seniorcare, and Vivage Senior Living will share valuable learnings from COVID-19 to improve care transitions.

Learning Objectives:

Emerging trends in care transitions and patient experience as a result of COVID-19.
The processes and technology required to ensure successful care transitions during COVID-19.
Strategies for reducing rehospitalizations and improving data-sharing between acute and post-acute care facilities during transitions of care.