I do not have any relevant financial / non-financial relationships with any proprietary interests.
The staff in nursing homes and assisted living communities show up every day to do the right thing in caring for residents. However, we know that good intentions don’t always lead to positive outcomes. Reliable, person-centered care can be difficult to deliver under the best of situations, and is proved even more difficult in light of workforce challenges, stringent regulations and competing demands. Under the leadership of AHCA Board Chair Debbie Meade, AHCA/NCAL has adopted the Quality Strategy of “Doing the Right Thing, in the Right Way.” Through feedback from members, onsite visits to nursing centers and assisted living communities, AHCA/NCAL has identified six core practices that are key to providing reliable, person-centered care. Through real life examples, this session will describe these six core practices and explain how to implement them in your everyday work.
Describe the six core practices that AHCA/NCAL has identified as part of the Quality Strategy.
Articulate how those six core practices lead to reliable, person-centered care.
Identify how to implement the core practices within a center/community.