Vice President, Education and Clinical Affairs Remedi SeniorCare
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With so many consultants, attorneys and other interested parties offering advice on how to improve survey results, is there really room for another perspective? Perhaps. This presentation will focus on lessons learned during a 26 year career involved in the regulation and oversight of long term care facilities. Insights gained from thousands of case reviews and a similar number of discussions with surveyors, providers, CMS staff members, advocates and other stakeholders will be shared. Practical advice on how to successfully interact with surveyors, compensate for “sparse” documentation, determine which deficiencies should be disputed and approaches aimed at maintaining perspective during the survey process will be highlighted.
List three factors that influence surveyor’s performance and how these factors impact survey results.
Describe two approaches to address inadequate documentation identified during the survey process.
Describe the relationship between regulations, CMS’s guidance to surveyors and facility generated policies and procedures and the impact each have on compliance decisions.