Healthcare organizations across the continuum are recognizing that data is a valuable tool when it comes to marketing and proving their quality of care. Key stakeholders – residents, families, staff, physicians, the managed care organizations – provide a steady stream of information that is essential to operational survival and fueling your Quality Improvement Program. Data collection and utilization must be organized to ensure high-risk areas are being monitored and processes are being maintained to achieve high quality care and supportive services for your residents. Leaders must establish processes for reviewing benchmarks (national, state, corporate, or organizational targets) and ensuring timely identification of quality improvement opportunities. This session is grounded in evidence-based quality improvement methods and is designed to provide practical tools and knowledge that can immediately be applied and produce results.
Describe the role of data management and how it can be used effectively in quality improvement programs and strategic planning.
Explain how trends, projections, benchmarks, and comparisons can be utilized to analyze available data.
Identify sources of performance data.
Describe an organized approach to establish a plan for data management and prioritize improvement opportunities.
Identify a variety of available data resources and how to use them to improve organizational performance & marketability.