Director of Quality Assurance and Compliance
Charles E. Smith Life Communities
Susan Boettger is the Director of Quality Assurance & Compliance with Charles E Smith Life Communities, located in Rockville, MD. In her role, she oversees QAPI, Risk Management, Infection Prevention, Staff Development, Regulatory Compliance, and Medical Records. She also participates in various special projects and implementation of new systems/processes. With almost 30 years of healthcare experience, Susan is a Registered Nurse, and an experienced Certified Assisted Living Administrator. She holds her MBA in Healthcare Management. Susan was a Silver Examiner for the AHCA Quality Award Program in 2019, and is currently on the AHCA Quality Improvement Committee.
Thursday, October 22, 2020
11:00 AM – 11:45 AM