Authentic Healing Counseling. PLLC Fuquay Varina, North Carolina
Anger is a universal human emotion and it is often uncomfortable to be on its receiving end. There are many factors that might play into a client’s anger. In addition, a client’s anger can impact employee performance, which could then in turn impact patient care. This lecture explores some of the underlying reasons why clients experience anger. This is used as a basis for identifying ways to try to diffuse these situations.