Regulatory, Quality and Good Manufacturing Practices
Human Factor Risk is as crucial as clinical and cybersecurity risks. By not mitigating all risk, there remains a chance that the safety of patients, doctors, nurses and technicians can be jeopardized. All of the time and effort making sure a device works as intended could be lost if the device is not used as intended.
Typically, improper use of a device is neither malicious nor is it intended. Improper use can stem from a device not being intuitive, being unpleasant to use, or being bothersome among other contributing factors. The lack of user adoption is one negative outcome from this situation. If the device is the only option for the task at hand, and non-use is not an option, a user may look for an easier way to use the device than what has been prescribed; a “hack around”. The result? Human Factors Risk is substantially increased.
The focus needs to shift away from what a developer wants a technology to do and toward what the user and the patient need it to do.
During this session learn what technical solutions are available to help implement a UX (User Experience)-centric design process to develop the most user adoptable Medtech product.