Todd Mercer

Technical Lead
MD Financial Management

Technical Lead and Scrum Master for a Dynamics CRM development team that extends and evolves a complex CRM deployment for 1200+ users. Passionate about finding technology solutions that streamline and automate business processes while delivering a great user experience.

I am also the local Ottawa chapter leader for the Dynamics CRM User Group (CRMUG/D365UG). I am an active participant within in the community through the discussion forums, virtual events and looking forward to speaking at CRMUG Summit in 2019.

Presentation(s):

• UI01 - Life in the FastTrack: Upgrading From 2013 On-Prem to Dynamics 365

  Wednesday, October 16
  9:45 AM – 10:45 AM

• ADM17 - There’s More Than one way up the North Mountain

  Thursday, October 17
  8:00 AM – 9:00 AM