Administration
D365CE/CRM
Secondary Track: Leadership & Professional Development
Monica Stehr
Product Owner
Ascensus
As CRM Administrators work with the business subject matter experts (SME) they will inevitably begin getting requests that appear to be designed for them or are delivered piece meal. Don’t get caught in this trap…empower the admin to ask why and dig into the request. This session will cover top tips and lessons learned from not asking “why”. Empowering to ask why will be followed with Q&A opportunities.