Background : The resident workplace is a high stress environment, marked by sleep deprivation and high duty-hours. EM residents are less likely to regard their work as impactful, less eager to return to work the next day, and less proud of the work that they do. Feedback has well-known importance to education, however, there is little in the literature regarding how individually directed patient feedback provides meaning to resident clinical work.
Purpose/Objective : The purpose of this study is to ascertain whether video feedback, positively describing the care received in the ER and shown to residents who cared for those patients, will improve measures of meaning in work for residents. We hypothesize that residents who view individualized patient feedback will regard their work with higher value than those who do not, as reflected by increased job satisfaction and self-perceived impact.
Methods : Randomized into two groups, residents will watch positive patient feedback recorded on video. The intervention group will be the residents whose patients are recorded, the control group will not have patients in the video. Groups will be crossed over at the midpoint. The endpoint is data generated by the ProQOL instrument - used to determine compassion, satisfaction and fatigue on the job - completed by residents at the beginning, midpoint and end of the study.
Outcomes : The study is currently in the initial stages of data collection, with preliminary conclusions to be drawn at the midpoint which is projected to be July 2019.