Category: Fellows Posters
Purpose: The objective of this study is to identify current practices and barriers to providing effective over the counter (OTC) medication counseling by pharmacists in a retail setting. In today’s fast pace workflow, pharmacists find themselves challenged for time to provide comprehensive OTC medication counseling due to a variety of reasons. Poor or ineffective medication counseling can lead to unwanted side effects or interactions with other medications patients are taking. Understanding and identifying these practices and barriers can help both pharmacists and patients work together to ultimately improve medication adherence and patient outcomes.
Methods: To meet the objective of the study, a qualitative, anonymous, and voluntary online survey will be sent through Qualtrics. The protocol will be submitted for institutional review board (IRB) review and approval before initiation of study. The survey will be disseminated to community pharmacists affiliated with Ernest Mario School of Pharmacy (EMSOP) experiential preceptors who work for both independent and chain pharmacies. The survey will begin with questions to understand pharmacists’ backgrounds and where they currently practice in the United States. Follow-up questions will then include asking the respondents logistical details on how often they find themselves counseling patients on OTC products and how often they are approached by patients in the retail setting. The remaining questions will gauge the attitudes and behaviors of the pharmacist regarding OTC counseling as well identifying common barriers they face on a day to day basis. The data will be indicative of attitudes, behaviors and logistics of pharmacy counseling to help understand what types of resources could be developed to improve patient outcomes and experiences. Descriptive statistics such as ANOVA analysis will be used to characterize the data from survey respondents.