Category: Professional Posters
China Medical University Hospital (CMUH) is a Joint Commission International-accredited (JCIA) 2111 beds teaching medical center in central Taiwan. Founded in 1977 and affiliated with China Medical University (CMU), CMUH has been advocated for the promotion of fundamental human health in becoming a world-leading Western and Chinese healthcare facility. In the past 3 decades, the hospital has achieved in establishing a quality and safe medical environment throughout China Medical Health System, strengthening the demanding services for emergency, critical care, and cancerous diseases, as well as developing modernized and evidenced-based Chinese medicine practice. With the equal visions of patient-centered care, the department of pharmacy at CMUH collaborates all medical teams to promote treatment optimization by following the criteria in JCIA Medication Management and Use. The department of pharmacy is responsible for providing comprehensive pharmaceutical services via the seamless collaborations with general pharmacy division, clinical pharmacy division, and traditional Chinese medicine (TMC) division. The duties of pharmacy division are composed of services in outpatient, emergency, and inpatient units. In the culture that majority of patients fill prescriptions in hospital, the routine operations of general pharmacy include outpatient drug dispensing, drug integration and consulting services, 24-hour emergency drug dispensing services, a single dose of drug dispensing services for inpatients. The clinical pharmacy in charge of diverse services in drug information provision, intensive care unit (ICU) and infectious disease care, total intravenous nutrient (TPN) preparation, chemotherapy drug dispensing, clinical trial drug dispensing, and adverse drug reporting. The traditional Chinese medicine pharmacy not only prepares and dispenses Chinese medicines but also creates a comprehensive electronic inspection system to regularly audit the quality of services and a medical order system to monitor medication overdose and adverse reactions in special populations such as children and pregnant women.
Differing from the independent healthcare insurance systems in the United States, the health care in Taiwan is featured with National Health Insurance (NHI) that enables citizens and legal residents to have affordable and convenient medical assistance. In that, CMUH delivers healthcare services in accordance with the Taiwan Food and Drug Administration (TFDA), drug safety alert released by Taiwan National Adverse Drug Reactions Reporting System and Drug Safety Information Risk Communication Form. The hospital also compiles the annual missions of healthcare quality and patient safety set by the Joint Commission of Taiwan (JCT). Meanwhile, pharmacy integrates the corresponding quality control initiatives with monthly evaluations to maintain Good Pharmacy Practice (GPP).
CMUH continuously seeks improvement in pursuing excellence, efficiency, and cultural quality. In the coming years, the hospital aims to become a globally renowned high-tech medical center with the implementation of state of art artificial intelligence (AI) to selected areas to promote precise medicine. The hospital-wide managements including pharmacy services will have synchronized modification to accommodate the change. It will be a tremendous challenge for staff training in knowledge and skills to keep up with relevant daily operations as the department has been facing a shortage of staffing.