Consumer Study
D.J. Shannahan, Jr., MWS, CI, CCO
Sharp Water Culligan
Salisbury, Maryland
Sam Karge
President-North America Water Treatment
A.O. Smith
Milwaukee, Wisconsin
Pauli Undesser, MS, MWS, CAE
Executive Director
Water Quality Association
Lisle, Illinois
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Wes Bleed
Membership, Marketing & Communications Director
Water Quality Association
Lisle, Illinois
The Consumer Opinion Study is conducted every two years providing a detailed look at the perceptions Americans have about the water in their homes and businesses. The survey looks at overall concern with water quality, awareness of contaminants, and their knowledge and use of water treatment products. This presentation will review the results of the 2019 study from the manufacturer, dealers, and industry perspectives.