Medicine for Technicians
7th Annual Gulf-Atlantic Veterinary Conference
Megan Brashear, BS, RVT, VTS (ECC)
Hospital Administrator
Purdue University Veterinary Teaching Hospital
Despite working in the same building, sometimes it can seem like your front desk and treatment room teams are working on different planets. Communication and lack of respect between the groups can cause culture problems in the hospital and lead to poor client service and patient care. This talk will discuss the issue, as well as some ideas for creating culture change and encouraging communication to stop the war and improve communication between all teams.