Supplier Partners

Kiss Your Customer: Why Sales & Service are Just Like Dating

Thursday, April 11
10:00 AM - 10:45 AM
Location: 382C

Using the clever irony between business and romance, this session will take you through a journey of the highs-and-lows of relationship-building. Embracing personalization and customization in an age of technology and standardization is key. Today’s customers want to hire experts they can trust, who can truly help them. And, customers also hire people they like! You will learn how to make amazing connections, drive repeats & referrals and implement memorable strategies to overcome that one dangerously dissatisfied customer.

Andy Masters, MA, CSP

Author/Speaker
Masters Performance Improvement, Inc.

Andy Masters, MA, CSP is an award-winning author and international speaker who has presented over 750 leadership, sales/service, and personal development programs across North America. Andy has earned the prestigious CSP designation from the National Speakers Association (NSA), the highest international recognition for professional speakers, achieved by less than 10% of the 5,000+ speakers worldwide.

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