Onsite

Presentation format

Wag More, Bark Less - Reducing Negativity at Your Properties

Thursday, April 11
11:30 AM - 12:30 PM
Location: 370

Sponsored By: The Liberty Group

 


Deal with difficult people? Spend too much of your day handling personality conflicts among staff or renters? Explore 14 different ways people express negativity and learn a tip for dealing with each one. You’ll learn effective skills on handling a broad spectrum of negative personality styles - and see how you can adjust your own attitude to help stay positive and improve organizational excellence! Receive tips on exactly what to say to whom, so you can go back to work and do something different immediately. After participating in this program attendees, on average, said their ability to handle negative situations in the workplace improved 28%.


 

Learning Objectives:

Karen Purves, M.A.

International Speaker
innovative impact

Karen’s inspiring, engaging and witty style blends relatable personal stories, leading edge research and proven solutions. As an award winning international speaker with particular expertise in how language affects emotions, Karen knows how to connect with audiences as few others can.

Karen combines a Bachelor’s Degree in Business, Master’s Degree in Public Policy and over 25 years business experience along with extensive training at “The Second City” to leave audiences feeling energized, inspired and empowered. Karen also has the rare distinction of being a three-time game show winner!

Karen guarantees that attendees will receive useful material, in an engaging way, and practical tools to implement immediately!

Presentation(s):

Send Email for Karen Purves


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