InGenius® Connector Enterprise expertly integrates existing telephony systems into Microsoft Dynamics 365 with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience.
InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. InGenius enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making.
340 Legget Drive
Ottawa, Ontario K2K 1Y6 Canada
BI & Reporting
Business Process Management / Workflow
Customer Relationship Management
Implementation / Integration Services
Industry: Financial Services
Industry: Professional Services
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